Omega CRM

Advanced and Innovate Customer Experience Services

Omega CRM provides a complete portfolio of services to implement new innovative customer experiences including consultancy, implementation and support for all the industries and different types of companies.

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies, like revenue, sales, margin, etc…Omega CRM is an innovation award-winning Salesforce Consulting Partner.

We are actively brings improvements to our projects in such innovative areas as Blockchain, Artificial Intelligence ( A.I.), and IoT. We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. (Sales Cloud, Service Cloud, Marketing Cloud & Pardot Setup, Community Cloud, Analytics, Field Service Lightning - FSL, System and Application Architect, etc.).

We have earned more than 371 certifications to date!In 2019 we became Premiun Partner (Salesforce.org), in our bet together with Salesforce, for education and non-profit organizations.

Consultancy services based on Agile methodologies to provide the best discovery analysis for map the customer journey experience and the way that technology can help to improve it. Our innovation portfolio includes Blockchain, AI and IoT.

Implementation services to fulfill the gap between the expectations of the customer experience designed and the real way to develop it, based on SCRUM.

Support services based on Cloud Omega Competence Center that provides flexible and scalable services for continuous improvements of the business process and customer experiences defined. Proof of this our customer satisfaction index of 9.75 out of 10.

  • Certified Professionals

    418
  • Salesforce Certifications

    1832
  • Appexchange Reviews

    81
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2002
  • Email

    jarquelladas@omegacrmconsulting.com
  • Phone

    958224149
  • Visit Website

  • Omega CRM
  • Omega CRM
  • Omega CRM
  • Omega CRM

# Focus

# Service lines

17%
17%
17%
17%
17%
17%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (1832)

Salesforce Certified Administrator

213 x Salesforce Certified Administrator

App Builder

183 x App Builder

Platform Developer I

179 x Platform Developer I

Salesforce Certified Marketing Cloud Email Specialist

103 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Associate

99 x Salesforce Certified Associate

Sales Cloud Consultant

69 x Sales Cloud Consultant

Service Cloud Consultant

64 x Service Cloud Consultant

Sharing & Visibility Architect

60 x Sharing & Visibility Architect

Experience Cloud Consultant

59 x Experience Cloud Consultant

Data Architecture & Management Designer

56 x Data Architecture & Management Designer

Salesforce Certified Marketing Cloud Administrator

56 x Salesforce Certified Marketing Cloud Administrator

Pardot Specialist

52 x Pardot Specialist

Platform Developer II

51 x Platform Developer II

Application Architect

51 x Application Architect

JavaScript Developer I

45 x JavaScript Developer I

Salesforce Certified Business Analyst

37 x Salesforce Certified Business Analyst

Advanced Administrator

36 x Advanced Administrator

Associate Administrator

35 x Associate Administrator

Development Lifecycle & Deployment Architect

34 x Development Lifecycle & Deployment Architect

Associate Platform Developer I

32 x Associate Platform Developer I

Marketing Cloud Consultant

32 x Marketing Cloud Consultant

Associate Platform App Builder

25 x Associate Platform App Builder

Field Service Consultant

20 x Field Service Consultant

Integration Architect

20 x Integration Architect

User Experience Designer

17 x User Experience Designer

Education Cloud Consultant

17 x Education Cloud Consultant

Process Automation Accredited Professional

15 x Process Automation Accredited Professional

Marketing Cloud Developer

14 x Marketing Cloud Developer

Nonprofit Cloud Consultant

12 x Nonprofit Cloud Consultant

System Architect

12 x System Architect

Identity & Access Management Architect

12 x Identity & Access Management Architect

Marketing Cloud Personalization Accredited Professional

11 x Marketing Cloud Personalization Accredited Professional

Tableau CRM & Einstein Discovery Consultant

11 x Tableau CRM & Einstein Discovery Consultant

Einstein Prediction Builder Accredited Professional

10 x Einstein Prediction Builder Accredited Professional

Marketing Cloud Advanced Cross Channel Accredited Professional

8 x Marketing Cloud Advanced Cross Channel Accredited Professional

Einstein Next Best Action Accredited Professional

7 x Einstein Next Best Action Accredited Professional

Associate Einstein Consultant

6 x Associate Einstein Consultant

Health Cloud Accredited Professional

5 x Health Cloud Accredited Professional

OmniStudio Developer

5 x OmniStudio Developer

B2C Commerce Developer

5 x B2C Commerce Developer

OmniStudio Consultant

5 x OmniStudio Consultant

CPQ Specialist

5 x CPQ Specialist

Service Cloud Einstein Accredited Professional

4 x Service Cloud Einstein Accredited Professional

Security & Privacy Accredited Professional

4 x Security & Privacy Accredited Professional

Pardot Consultant

4 x Pardot Consultant

Industries CPQ Developer

3 x Industries CPQ Developer

Service Cloud Voice Accredited Professional

2 x Service Cloud Voice Accredited Professional

Sales Cloud Einstein Accredited Professional

2 x Sales Cloud Einstein Accredited Professional

Net Zero Cloud Accredited Professional

2 x Net Zero Cloud Accredited Professional

Digital Engagement Accredited Professional

2 x Digital Engagement Accredited Professional

Commerce Cloud Einstein Accredited Professional

2 x Commerce Cloud Einstein Accredited Professional

Indirect Sales Accredited Professional

2 x Indirect Sales Accredited Professional

B2B Commerce for Developers Accredited Professional

2 x B2B Commerce for Developers Accredited Professional

Energy and Utilities Cloud Accredited Professional

2 x Energy and Utilities Cloud Accredited Professional

Heroku Architect Designer

2 x Heroku Architect Designer

B2B Commerce For Administrators Accredited Professional

2 x B2B Commerce For Administrators Accredited Professional

Salesforce CMS Accredited Professional

1 x Salesforce CMS Accredited Professional

MC Account Engagement: Business Units Accredited Professional

1 x MC Account Engagement: Business Units Accredited Professional

MC Account Engagement Reporting and Analytics Accredited Professional

1 x MC Account Engagement Reporting and Analytics Accredited Professional

Financial Services Cloud Accredited Professional

1 x Financial Services Cloud Accredited Professional

Consumer Goods Cloud Accredited Professional

1 x Consumer Goods Cloud Accredited Professional

Marketing Cloud Intelligence Accredited Professional

1 x Marketing Cloud Intelligence Accredited Professional

Heroku Developer Accredited Professional

1 x Heroku Developer Accredited Professional

Salesforce Certified Strategy Designer

1 x Salesforce Certified Strategy Designer

B2B Solution Architect

1 x B2B Solution Architect

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French, German, Simplified Chinese, Spanish

International: France, Spain

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