Omega CRM. A Merkle Company logo

Omega CRM. A Merkle Company

Madrid, Barcelona, Granada, ParisFounded 2002Summit partner

Visit website(opens in a new tab)
Rating
4.9
Client reviews
87
Certified experts
440
Certifications
1,941
Projects delivered
26

About Omega CRM. A Merkle Company

Advanced and Innovate Customer Experience Services

We provide a complete portfolio of services to implement new innovative customer experiences: Consultancy, implementation and support for all the industries and different types of companies.

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies. As an innovation award-winning Salesforce Consulting Partner, we are leaders in the use of AI-based autonomous agents.

We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. Sales Cloud, (SF Maps); Service Cloud, (with Service Voice); Marketing Cloud & Pardot end-to-end services; Commerce Cloud (B2B & B2C); Community Cloud (CMS) Analytics (Tableau partnership); Integration Cloud (MuleSoft); Field Service & pioneers in the use of AI-based autonomous with Agentforce.

We have earned more than +2700 certifications to date!

We are FY24 Community Impact Partner, FY23 Salesforce Partner of the Year and Education and non-profit organizations Premiun Partner Salesforce.org

Salesforce expertise

Primary product and solution focus.

  • Community Cloud17%
  • Field Service Lightning17%
  • Marketing Cloud17%
  • Sales Cloud17%
  • Salesforce Platform17%
  • Service Cloud17%

Service mix

Published service offerings.

  • Business Consulting25%
  • Systems Integration25%
  • Custom Development25%
  • Preconfigured Solutions25%

Notable clients

No clients listed.

Industries

Credentials and portfolio

Industry presence, client ratings, and project highlights.

Omega CRM. A Merkle Company image 1

Image 1 of 34

Salesforce certifications

1,941 verified Salesforce credentials held by the Omega CRM. A Merkle Company team.

Salesforce certifications held by Omega CRM. A Merkle Company, by number of holders
CertificationHolders
Certified AI Associate270
Salesforce Certified Administrator256
App Builder207
Platform Developer I196
Certified AI Specialist153
Salesforce Certified Associate122
Salesforce Certified Marketing Cloud Email Specialist111
Sales Cloud Consultant81
Service Cloud Consultant80
Sharing & Visibility Architect80
Salesforce Certified Marketing Cloud Administrator73
Data Architecture & Management Designer68

Testimonials

Client feedback and project outcomes delivered by Omega CRM. A Merkle Company.

No testimonials shared yet

Omega CRM. A Merkle Company has not published client testimonials at this time.

Open positions

Current job listings connected to Omega CRM. A Merkle Company.

No open positions right now

Omega CRM. A Merkle Company does not currently have active job listings.

Firms similar to Omega CRM. A Merkle Company

Reviewed firms working with the same Salesforce products, to compare before you decide.

EI-Technologies logo

EI-Technologies

France

Verified

Première entreprise de consulting française intégrant approche humaniste et transformation digitale, EI-Technologies, filiale du groupe Cognizant, est spécialisée dans la transformation de l'expérience client et l'expérience employé, du conseil en stratégie à l'accompagnement de l'exécution. EI-Technologies aide notamment les entreprises à s'approprier les usages de la plateforme Salesforce pour c

  • Community Cloud
  • Field Service Lightning
  • Lightning Experience
  • +4 more
Rating
4.9(26)
Projects
30
Partner tier
Provisional
FRView profile of EI-Technologies
Infosys Limited logo

Infosys Limited

Australia

Verified

Infosys, as a Salesforce Global Summit Partner, delivers transformational experiences through innovative, end-to-end industry solutions. We are a full-service Salesforce provider with offerings like Infosys Topaz, Cobalt, and Aster and expertise spanning across Customer Experience Advisory, Strategy, Implementation, Data Integration, Change Management, Licensing Consulting, and Managed Services. W

  • Community Cloud
  • CPQ & Billing
  • Field Service Lightning
  • +5 more
Rating
4.9(455)
Projects
71
Partner tier
Summit
AUView profile of Infosys Limited
Salesforce Practice at Publicis Sapient logo

Salesforce Practice at Publicis Sapient

Australia

Verified

A different outcome requires a different partner. As a Global Top 10 Salesforce Partner, we accelerate enterprise transformation with Data Cloud and Agentforce, helping businesses unlock the full potential of their Salesforce investment and creating a 360-degree view of their customers. We deliver unique, high-value customer-centric solutions that meet today’s needs while ensuring scalability and

  • B2C Commerce
  • Community Cloud
  • CPQ & Billing
  • +7 more
Rating
5.0(202)
Projects
393
Partner tier
Summit
AUView profile of Salesforce Practice at Publicis Sapient

Need help selecting a Salesforce partner?

Based on your budget, timeline, and specifications, we can connect you directly with Salesforce consulting firms that match your project needs.

Tell us about your project