Hexaware leverages the Salesforce platform and ecosphere with innovation, customer centric delivery, solution partnerships, and team collaboration to deliver outstanding customer experience. We have transformed our customer's business by delivering value every day. We do this with our industry focused solutions, innovation in our approach, intelligent automation in delivery, and deploying AI and Analytics to drive better decision making. We are a step ahead of the competition.
Our services include:
Strategy:
• Define CX Strategy & Roadmap
• Leverage Data to drive business decisions
• Define Business Case and ROI
Experience design:
• Envision omnichannel experiences through human-centric design and deep UX research
Product engineering:
• Extend, Build, Innovate using future tech in meaningful ways, leveraging Agile processes.
Managed Services:
• Gain Business efficiency with automation, connected data and real time customer intelligence.
Strategic Partnerships with Financial and Life Sciences Product Leaders:
• Guidewire for Salesforce™: Insurance - ProducerEngage™, ServiceRepEngage™
• IQVIA: Life Sciences – Orchestrated Customer Engagement™ (OCE)
