Vyntelligence

With inefficiencies right across the value chain, there is a pressing need to reduce paperwork and repetition, improve process compliance with collaborative, easy-to-adopt digital tools, and create visibility for supervisors/ management to remotely oversee frontline work in real time

Customers can use Vyn to capture critical data for new service requests, where third parties (customers or developers) capture & share data for more efficient new connections, green home surveys or asset replacements. Additionally, Vyn can be used for self-service issue reporting, resulting in faster issue resolution

Field workers are upskilled to use digital technology and they share, with pride, their job completion notes, site surveys or health & safety reports instantly

When combining ‘eyes & ears’ expertise from the field with AI and integrating that into Salesforce workflows, a seamless flow of data is created, reducing data silos across multiple parties with an actionable knowledge base

A true digital transformation with improved customer experiences, faster resolutions, lower call out costs, shorter ‘order to delivery’ times and up to 10x ROI. All possible with Vyn SmartVideoNotes