Tracker Bot
Field Service Lightning Contractor Engagement
By Salesforce LabsField Service
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Listed since
- 2020
About Tracker Bot
Keep your contractors in the loop about their Service Appointments
When FSL mobile is not an option for your contractors or other service resources, give them the power of Salesforce messaging to stay in the loop about the service appointments assigned to them. With Tracker bot, your contractors can easily request work on-demand, set their capacity and/or absences, and manage their appointments using their mobile device. They can simply engage over the messaging app of their choice (SMS, WhatsApp, Facebook, etc).
This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
Highlights
- Automatically send contractors outbound messages about their service appointments.
- Allow contractors to request work, update appointments, add completion notes, or change working hours/capacity on-demand.
- Give contractors an easy way to access knowledge articles about jobs by asking questions via messaging.
Screenshots
Image 1 of 4
Pricing
Free.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 17, 2020
- Languages
- English
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