Sinergify
A Salesforce Jira Connector
By Grazitti Interactive™Collaboration
- Rating
- 5.0
- Reviews
- 26
- Pricing
- Paid
- From $1,499 per 10 users per year
- Listed since
- 2019
About Sinergify
Elevating Salesforce-Jira Integration Experience for Greater Usability
Sinergify Use Cases:
- JIRA ISSUE MANAGEMENT
Users would be able to easily create, link/unlink, update and track Jira issues directly from Salesforce
- BI-DIRECTIONAL SYNC, CONTROLLED SYNCING OF DATA, COMMENTS, AND ATTACHMENTS
The integration allows the bi-directional syncing of data including comments and attachments. Admins have to decide what comments, attachments should be visible and to whom
- AUTO JIRA CREATION
Use our inbuilt methods in your Process Builders, Triggers, Apex to create a Jira issue automatically
- ADVANCED SEARCH
Leverage an improved search capability that allows searching based on multiple facets including Jira components, filters, case numbers, etc.
- JIRA STATUS/TRANSITION HANDLING
Users can change the status of Jira issues right from Salesforce. Also, Jira transitions, which include screens asking for additional information to change the Jira status, can be handled in Salesforce
- FEED ITEM CONTROL
Use #linktojira to link a case or any other object (based on field mapping) to a Jira issue. Also, sync your feeds as a comment on Jira or use them to sync files using #sendtojira.
For more details, visit www.sinergify.com
Highlights
- Sinergify is a Salesforce-native connector that enables bi-directional sync between Salesforce and Jira and allows silo-free interactions amongst Support and Engineering teams.
- The product allows integration of all standard and custom Salesforce objects of all SFDC products (Service, Experience, Sales Cloud, etc.) with both cloud and on-premises versions of Jira products (Core, Ops, Software, and Service Desk).
- Team-wise benefits of Sinergify: Support: Improve SLA compliance with faster case escalation Product: Customer-centric product road mapping using customer feedback Engineering: Aligned goals with the product team with a closed feedback loop
Screenshots
Image 1 of 14
Pricing
Paid, from $1,499 per 10 users per year.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Base package | $1,499 per 10 users | Yearly | 60 days |
Starting at just $2.5/user/month for our most popular plan.* For more pricing details, please request a quote. https://www.sinergify.com/pricing/
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Experience Cloud
- Requires
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on February 28, 2022
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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