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ServiceMax Core

Field Service Management

By ServiceMax, Inc.Field Service

Rating
4.7
Reviews
42
Pricing
Paid
From $125 per user per month
Listed since
2007

About ServiceMax Core

Field Service Platform

ServiceMax helps businesses achieve field service excellence to drive new sources of revenue and greater efficiencies by enabling all of the following key capabilities:

  • Installed Base Management
  • Work Planning & Scheduling
  • Service Requests & Work Order Management
  • Mobile Field Service Management
  • Warranties & Contracts
  • Parts, Returns & Depot Repair Management
  • Proactive Maintenance
  • Insights from Dashboards & KPIs

ServiceMax provides extra value with extended applications for:

  • Connected Field Service - the first IoT-enabled solution for proactive field service
  • Scheduling Optimization - world-class optimization that’s part of a comprehensive field service solution
  • Self-Service Customer & Contractor Communities - extends customer and third-party partner visibility to critical ServiceMax functionality
  • Secure, real-time communication for the mobile workforce

Highlights

  • WE ARE PROVEN: A thriving community of successful field service deployments like Hyster-Yale, Nilfisk, Marel, TopCon, MilliporeSigma, GE, Medtronic and Pitney Bowes use ServiceMax to capture opportunities in increasingly complex service environments.
  • WE ARE COMPREHENSIVE: A field service platform with a complete set of field service business processes, including work order management, entitlements and pricing, parts and trunk stock management, installed base management and invoicing.
  • WE ARE BUILT ON SALESFORCE: As the first field service software provider to see the potential of Salesforce’s App Cloud, we’re native on Salesforce CRM and Service Cloud – providing more than just an add-on for scheduling and service requests.

Screenshots

Recognized FSM platform

Image 1 of 15

Recognized FSM platform

Pricing

Paid, from $125 per user per month.

ServiceMax Core plans
PlanPriceBilled
Default Plan$125 per userMonthly

Compatibility

Salesforce editions
  • Enterprise
  • Unlimited
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on September 7, 2021
Industries
  • Manufacturing
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Chinese (China)
  • Spanish
  • Swedish
  • Chinese (Taiwan)

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