Route Email2Case by Language
By Salesforce LabsEmail & Calendar Sync
- Rating
- 3.7
- Reviews
- 3
- Pricing
- Free
- Listed since
- 2017
About Route Email2Case by Language
Detect the incoming email to case language and route the case to a queue
This app uses the Google Translate API to detect the incoming email language and eventually a case gets created with the details of the email and based on the language it gets routed to the respective queue. A custom field in the package called "Language" stores the language of the case and based on this field you have to create an assignment rule which will assign the case to the respective queue which you have created.
Screenshots and videos
Image 1 of 3
Pricing
Free.
Compatibility
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 4, 2022
- Languages
- English
More Email & Calendar Sync apps
The most reviewed Email & Calendar Sync apps on the AppExchange, to compare before you choose.