Relay Network
By Relay NetworkCampaign Management
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $24,000 per company per year
- Listed since
- 2023
About Relay Network
Launch Relay Network Experiences from Salesforce!
Increased customer engagement has been shown to improve retention, drive revenue, and extend lifetime value for banks, payers, speciality pharmaceuticals, AAA membership. firms other organizations:
Relay Network's App amplifies your investments in Salesforce Service Cloud and Health Cloud, helping you drive improved engagement with your customers using Relay Network's unique customer feed. Specifically, our App provides easy integration for
1) Customer service & call center agent triggered Feed Experiences 2) Automated workflow-based Feed Experiences 3) Returning crucial customer engagement information into Salesforce to measure key business outcomes and improve customer experience.
Highlights
- Overall Relay Network clients see: 1) 90% increase in overall digital footprint by clients using Relay Network's Customer Feed 2) 89% of your customers' mobile numbers validated by Relay
- Forrester Research conducted a Total Economic Impact™ study of Relay Network. Through these interviews with our current clients, Forrester found our clients had achieved 600% ROI over three years and 33% improvement in Customer Lifetime Value
Screenshots
Pricing
Paid, from $24,000 per company per year.
| Plan | Price | Billed |
|---|---|---|
| Relay Annual | $24,000 per company | Yearly |
Please contact your account executive for pricing details. Customized pricing is available.
Compatibility
- Works with
- Service Cloud
- Health Cloud
- Requires
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on April 12, 2023
- Industries
- Energy
- Financial Services
- Healthcare & Life Sciences
- Languages
- English
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