Public Sector Solutions logo

Public Sector Solutions

License & Permitting Bot Template

By Salesforce LabsAdmin & Developer Tools

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Free
Listed since
2022

About Public Sector Solutions

Automate Self-Service for Public Sector Solutions

The License & Permitting Bot Template will help enhance self-service capabilities by providing an out of the box solution that's customizable for your business processes.

Allow your visitors to request and update their information quickly with self-service. 1. License / Permit Status Request 2. Account Update (i.e. Address, Phone, Email) 3. Knowledge Search 4. Transfer to Agent

For Setup Guide, see the following document: https://sfdc.co/LPBot

Highlights

  • Allow chat visitors to request or obtain status of a license or permit
  • Chat visitors can update their account information (i.e. address, phone, email) without having to interact with a live agent
  • Ability to search Knowledge articles in-chat for quick answers through self-service

Screenshots

Public Sector Solutions screenshot 1

Image 1 of 7

Pricing

Free.

Compatibility

Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on June 30, 2022
Languages
  • English

More Admin & Developer Tools apps

The most reviewed Admin & Developer Tools apps on the AppExchange, to compare before you choose.

All app categories