Public Sector Solutions
License & Permitting Bot Template
By Salesforce LabsAdmin & Developer Tools
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Listed since
- 2022
About Public Sector Solutions
Automate Self-Service for Public Sector Solutions
The License & Permitting Bot Template will help enhance self-service capabilities by providing an out of the box solution that's customizable for your business processes.
Allow your visitors to request and update their information quickly with self-service. 1. License / Permit Status Request 2. Account Update (i.e. Address, Phone, Email) 3. Knowledge Search 4. Transfer to Agent
For Setup Guide, see the following document: https://sfdc.co/LPBot
Highlights
- Allow chat visitors to request or obtain status of a license or permit
- Chat visitors can update their account information (i.e. address, phone, email) without having to interact with a live agent
- Ability to search Knowledge articles in-chat for quick answers through self-service
Screenshots
Image 1 of 7
Pricing
Free.
Compatibility
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on June 30, 2022
- Languages
- English
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