User Push Notifications for Salesforce

Act On It

By Overlay Apps ltdAdmin & Developer Tools

View on AppExchange Publisher website

Rating: 5.0
Reviews: 20
Pricing: Free
Listed since: 2023

About User Push Notifications for Salesforce

Notify, escalate and act from one Salesforce inbox.

We’re passionate Salesforce techies on a mission to fix an age-old problem: Important stuff gets missed. All the time.

Why? Because the information your team needs is scattered everywhere - hidden behind tabs, buried in related lists, tucked away in reports and dashboards.

People want to know:

> What’s changed while I’ve been away? > What’s not happening that should be? > What have I forgotten to follow up on? > Who’s waiting on me to respond?

And we thought… What if Salesforce had a built-in assistant that kept an eye on everything — and stepped in only when action was needed?

Something that pulled everything that needs your attention into one organized, actionable place.

Something that helped you catch what matters, before it slips.

That idea turned into an obsession. That obsession became ... Act On It!

Now, we help Salesforce teams stay focused, responsive, and productive - without the constant clicking, checking, or chasing.

With Act On It, Salesforce becomes proactive. It notices things. It nudges you. It helps.

And it does it all, right where you work.

Highlights

What people are saying “If I could give 11 stars, I would. Amazing app.” "A 'hidden gem' on the AppExchange" — Salesforce Ben “What Salesforce alerts should be. Built my first in minutes.” “Changed how we handle SLAs. We’re finally proactive.”
One Actionable Inbox for Salesforce Work Everything your team needs to act on, in one searchable inbox. Visible until someone acts, actionable with a click. Preview, snooze, save, acknowledge or close alerts from anywhere in Salesforce or on mobile.
Proactive Alerts Monitor what changes, and what doesn't. Flag uncontacted leads, stalled opportunities, cases nearing SLA breach and growing queues. Notify the right person before work is missed.
Act Without Leaving the Inbox Every alert includes the right actions. Call, reply, approve, assign, comment or complete work from the inbox, on desktop or mobile.
Built-in Response Analytics See what happened after each alert: delivery, engagement, acknowledgement and response time from the moment the user was notified. Track sales follow-up, adoption, SLA compliance and responsiveness with no extra setup.
Technical Highlights 100% Native Salesforce – No data leaves your org Real-time alerts without costly platform events Works with standard and custom objects Trigger from Salesforce Flow for advanced use cases Respects security and sharing rules

Screenshots and videos

Replace the Salesforce bell with one actionable inbox: search, filter, snooze, save, or act.

Pricing

Free.

Compatibility

Works with: Sales Cloud
Service Cloud
Platform Cloud
Salesforce editions: Enterprise
Unlimited
Performance
Developer
Lightning Experience: Supported
Salesforce mobile app: Supported
Salesforce security review: Passed on January 9, 2021
Industries: Consumer Goods
Manufacturing
Travel, Transportation, and Hospitality
Languages: English