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TRUE NORTH

Digital Adoption & Performance Platform

By JPW ConsultingSales Intelligence

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $180 per user per year
Listed since
2022

About TRUE NORTH

A native Salesforce App for aligning adoption to organizational KPIs/OKRs

True North enables your organization to:

✓ Behavior scorecards: every rep scored against targets set from your own data, showing both position and trend.

✓ Progressive tracks: reps advance by holding targets across consecutive periods, not by hitting one good week.

✓ Plain-language summaries: ask about any rep and get their accounts, leads, opportunities and activities summarized in moments.

✓ Click-through verification: every number opens a standard Salesforce report showing the same records.

✓ Manager-controlled coaching drafts: built from that rep's real accounts. Nothing reaches the rep until you release it.

✓ Maintenance and re-entry: reps who clear every stage stay measured, and return to coaching if a behavior slips.

✓ Metrics standard reporting can't build: record-completeness percentages, metrics from metrics, period-over-period trend.

✓ Native, no external AI: scoring and Agentforce both run inside your org. Nothing leaves Salesforce.

Highlights

  • See where every rep stands, and which way they're moving Every rep scored against targets set for your team, period over period. Position and trend on one screen, because a rep can be short of every target and still be the fastest-improving person you've
  • Manager summaries in moments, not mornings. Ask about any scorecard in plain language. The agent reads that rep's accounts, leads, opportunities and activities and returns the highlights, replacing several cross-referenced reports per rep.
  • Lift Team Performance for Revenue, Customer Loyalty, and Efficiency Measure Performance Against Benchmarked KPIs.

Screenshots

Pre-Built KPI Profiles

Image 1 of 5

Pre-Built KPI Profiles

Pricing

Paid, from $180 per user per year.

TRUE NORTH plans
PlanPriceBilled
Default Plan$180 per userYearly

Volume discounts are available for enterprise-sized organizations. Call for a quote. This app requires initial setup and strategy consultation with the developer.

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Financial Services Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on October 20, 2021
Industries
  • Financial Services
  • Healthcare & Life Sciences
  • Manufacturing
Languages
  • English

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