Help Tips

Help Tips was developed with three things in mind.

• Reduce support costs with contextual guidance
• Drive adoption and complete utilization of software capabilities
• Increase employee engagement in new and existing systems

We achieve these goals by providing a Training/Coaching Component that is leveraged right within Salesforce environment. If you need coaching/training, simply click on the Help Tips button and you will be presented with the Training/Coaching you developed.

We provide an advanced Authoring tool that is geared towards Business Users. Within minutes, you can migrate or create training that can be deployed. This makes it easy for different areas of the business to create content they need without relying on developers or Salesforce Administrators.

When done correctly, it can improve retention, increase employee performance and productivity, heighten engagement, and boost satisfaction.

We also provide Contextual training that combines information on a user with intelligent guesses on what they will need. All to deliver real-time, tailored support at the moment of need.

Help Tips can be complemented with an eLearning/LMS offering.