Einstein Reply Recommendations Value
By Salesforce LabsSales Intelligence
- Rating
- 1.0
- Reviews
- 1
- Pricing
- Free
- Listed since
- 2022
About Einstein Reply Recommendations Value
View Savings at a Glance with the Reply Recommendations Value Dashboard
Get insight into your recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Quantify productivity gains, track how agents interact with recommended replies, and spot areas for improvement.
To get started, set up Einstein Reply Recommendations and CRM Analytics. Next, install the app and click Create in Analytics Studio. Finally, answer a few questions about your Reply Recommendations set up, and then sit back while we build your custom dashboard.
Highlights
- Quickly build reports and visualizations of reply recommendations’ business value, KPIs, and exclusive analytics.
- Measure reply performance by showing the most and least posted replies.
- Track trends in agent interactions to identify the most useful replies and areas for improvement.
Screenshots
Image 1 of 3
Pricing
Free.
Compatibility
- Requires
- Sales Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on November 13, 2023
- Languages
- English
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