Dotdigital Cross-Channel Marketing Automation Cartridge for B2C Commerce

By DotdigitalCampaign Management

Rating: Not rated yet
Reviews: No reviews yet
Pricing: Free
Listed since: 2023

About Dotdigital Cross-Channel Marketing Automation Cartridge for B2C Commerce

A cross-channel marketing automation platform

Dotdigital is the platform of choice for merchants seeking to engage customers across multiple marketing channels. Dotdigital for Salesforce Commerce Cloud helps make your store data go further, increase customer engagement and drive loyalty that will last.

We seamlessly sync your customer, order, and product data, helping you craft relevant omnichannel journeys across email, SMS, social, app push, and more. With advanced personalization features and segment templates, you can be sure to reach the right audience with the right message at the right time. Dotdigital houses all the ecommerce marketing essentials like abandoned cart, transactional emails, coupon codes, and AI-powered product recommendations.

With Dotdigital's Program builder you can automate entire customer journey’s based on a specific action, how engaged they are, or how frequently they purchase from you. We offer templates for everything from welcome to win-back programs. Moreover, sophisticated features like marketing preferences, dynamic content blocks, and predictive recommendations let you surface relevant and tailored content at scale.

Highlights

Cross-channel communication: Speak to your audience the way they want to be spoken to, and meet them where they are. Utilize email, SMS, push notifications and live chat to communicate effectively with your customers and leads.
Time-saving automation: Catch your customers at each drop off point in your customer journey. From nurture to re-engagement, automations do the heavy lifting for you. Plus, with automatic reporting, optimizing automations has never been easier.
Striking campaign design: Their easy editor enables you to bring your designs to life and create visually appealing emails and web pages. The intuitive drag and drop allows you to create and test designs, and build your own library of custom blocks.
Sort and target your customers: Take advantage of tools like Dotdigital’s RFM analysis and AI-powered Product recommendations to drive customer engagement through targeted, customized omnichannel communications.
Gain deeper insight into sales: Interactive ecommerce dashboards provide at-a-glance and drilldown reporting to enable you to understand and utilize your customer data more fully than ever before.
Global and expanding brands: built with large and scaling brands front of mind. So whether you’re trading in multiple regions or you’ve got a fast-growing customer base, Dotdigital will help you to efficiently and effectively reach your audience.

Screenshots

Pricing

Free.

Compatibility

Requires: B2C Commerce Cloud
Languages: English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Thai