Resource Optimizer™

Resource Optimizer™ (RO) is revolutionizing the traditional approach to resource management and work allocation. With RO, you'll experience enhanced process and operational efficiencies, as well as a better user experience. Designed to enable your business to get work done from any object, leverage the right resources, and operate in any time zone; all within a single Salesforce application.

Key functionalities include:

Dispatch Console: All your master data and resource availabilities in one interface, making it easy to manage and allocate work to your resources.

Appointment Console: Your service representatives can book appointments in any timezone, making it easy to manage and allocate work to your resources.

Suggestions Console: Empower your resource managers with resource suggestions based on eligibility and availability.

Mobile Calendar: Display all your allocations, reservations, and reschedule requests on an easy-to-use calendar interface.

Security: An added layer of security controls visibility and defines who dispatches what.

Analytics: Equipping your resource managers with utilization data for efficient workforce planning.

Transform your business with RO.