CallMiner for Salesforce logo

CallMiner for Salesforce

By CallMiner, Inc.Sales Intelligence

Rating
5.0
Reviews
1
Pricing
Paid
From $5,000 per company per year
Listed since
2022

About CallMiner for Salesforce

Get a 360-degree view of customer interactions across multiple channels

The CallMiner Salesforce app helps sales and support professionals gain timely insights to the nature of recent interactions with accounts and contacts, all from the convenience of Salesforce.

Arm your sales and support staff with critical insights from previous calls, emails and text conversations. Improve visibility into your customer's journey to improve customer satisfaction. Drive new revenue opportunities with existing customers.

CallMiner for Salesforce aggregates all VoC data into one holistic view with timely access to relevant data when and where it's needed most within Salesforce. CallMiner data appears within the Salesforce account or contact, helping to drive next-best action and workflows based on customer need.

Users can get up and running quickly with minimal IT support by accessing CallMiner for Salesforce within the Salesforce AppExchange.​ Simple and straightforward configuration makes it easy to get started, allowing users to choose from a menu of widgets to configure the specific kinds of CallMiner data they wish to share within Salesforce. ​

Highlights

  • Improve Sales and Service Effectiveness by leveraging in-depth insights to customer interactions based on CallMiner's analysis of prior calls, emails, texts, Web chats, and other interaction channels.
  • Flexible, configurable integration allows companies to customize the data shared within Salesforce to clearly identify and share what matters, when, and where it's needed most.
  • Ease of integration, adoption, and operation makes it easy to begin delivering CallMiner data to your Salesforce account and contact views with minimal IT support. ​

Screenshots

CallMiner for Salesforce screenshot 1

Pricing

Paid, from $5,000 per company per year.

CallMiner for Salesforce plans
PlanPriceBilled
Default Plan$5,000 per companyYearly

The Salesforce App can be used by Customers of CallMiner, who are on annual subscriptions typically priced based on Annual amount of data to be analyzed.

Compatibility

Salesforce editions
  • Essentials
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on March 3, 2022
Languages
  • English

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