BREeze

BREeze allows administrators to tailor their Lead or Case process by extending standard Salesforce functionality. With a configuration-based UI, BREeze uses customized rules sets to automate complex logic.

Admins can make changes to their logic without IT or developer resources, making the solution flexible, scalable and easy to maintain. The app comes with advanced testing functionality, so you can vet logic before activating your rules and more easily remediate issues in production.

With capabilities more powerful than simply handling your Lead or Case assignments, BREeze enables administrators to set data on any field on the Lead or Case objects. This includes stamping on the record with tracking information so you can quickly audit which rule entry resulted in the assignment.

BREeze allows you to easily meet the challenges that come with large organizations and complex Salesforce implementations.

The free BREeze package includes support for either the Lead or Case object and runs when new records are created. For additional functionality including record updates, creating or deleting records and support for any standard or custom object, check out BREeze Premium.