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Activity Stream

Who's Viewing or Editing my Record?

By CloudX Solutions, LLC.Admin & Developer Tools

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $2,400 per company per month
Listed since
2021

About Activity Stream

First ever SFDC app to stream view/edit events on every record

See which users are viewing or editing a Salesforce record in real-time and from the list view or record detail page. Report on users who have historically viewed or edited a record through our custom reportable object: Activity Stream Events. Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.

Highlights

  • Stream who is viewing or idling on any Salesforce record in real time. Record these view attempts for historical reporting through Activity Stream Events. When a user begins to idle on a record, alert them with an orange glow on the idle tab.
  • Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.
  • Stream who is editing a record on the Case, Account, Opportunity or Contact objects.

Screenshots

See who is viewing, editing or idling on any record in Salesforce record in real-time

Image 1 of 8

See who is viewing, editing or idling on any record in Salesforce record in real-time

Pricing

Paid, from $2,400 per company per month.

Activity Stream plans
PlanPriceBilled
Activity Stream by CloudX$2,400 per companyMonthly

For a flat monthly fee of $3,400 USD per Salesforce instance, an unlimited number of users can access and leverage this app. By default, Activity Stream View / Idle applies to every standard and custom Salesforce object.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
Requires
  • Sales Cloud
  • Service Cloud
  • Revenue Cloud
  • Experience Cloud
Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on July 14, 2021
Industries
  • Communications
  • Consumer Goods
  • High Tech
Languages
  • English

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