Activity Stream
Who's Viewing or Editing my Record?
By CloudX Solutions, LLC.Admin & Developer Tools
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $2,400 per company per month
- Listed since
- 2021
About Activity Stream
First ever SFDC app to stream view/edit events on every record
See which users are viewing or editing a Salesforce record in real-time and from the list view or record detail page. Report on users who have historically viewed or edited a record through our custom reportable object: Activity Stream Events. Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.
Highlights
- Stream who is viewing or idling on any Salesforce record in real time. Record these view attempts for historical reporting through Activity Stream Events. When a user begins to idle on a record, alert them with an orange glow on the idle tab.
- Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.
- Stream who is editing a record on the Case, Account, Opportunity or Contact objects.
Screenshots
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Pricing
Paid, from $2,400 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Activity Stream by CloudX | $2,400 per company | Monthly |
For a flat monthly fee of $3,400 USD per Salesforce instance, an unlimited number of users can access and leverage this app. By default, Activity Stream View / Idle applies to every standard and custom Salesforce object.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Experience Cloud
- Requires
- Sales Cloud
- Service Cloud
- Revenue Cloud
- Experience Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on July 14, 2021
- Industries
- Communications
- Consumer Goods
- High Tech
- Languages
- English
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