Intelligence that moves businesses.
Syntrika is a strategic consulting firm specialized in Salesforce and AI, built within the Coaktion Group — a reference in CX, operations, and technology in Brazil. While the market offers implementations that deliver a working system, Syntrika delivers a smarter-growing business. Our approach starts where most consulting firms stop: at the strategy. Before any configuration, we apply the Syntrika ELEVATE — a proprietary maturity assessment that maps the company's AI Gap, identifies where AI delivers the highest financial impact, and generates a prioritized roadmap. From that diagnosis, we implement Sales Cloud, Service Cloud, AgentForce, and Data Cloud with every delivery tied to a KPI defined before work begins.
We don't believe in projects with an end date. We believe in partnerships that evolve as the business evolves. Syntrika's model runs on continuous cycles: ELEVATE is reapplied at key milestones, the AI Gap narrows, progress becomes a number, and new AI capabilities — including AgentForce and Data Cloud — are incorporated every cycle. The partner that stays makes the difference.