Pittsford, New York, United StatesFounded 1986Select partner
Sutherland: Process Intelligence at AI Speed.
At Sutherland, we engineer exceptional brand experiences by fusing human-centered design with an AI-first delivery framework. We accelerate digital transformation by combining deep process DNA with next-gen engineering and cognitive automation.
Our Salesforce Center of Excellence leverages Sutherland’s operational heritage to deliver high-velocity, data-driven solutions that maximize your investment and speed to market.
We drive this through:
AI-Enhanced Expertise: Deep Contact Center and vertical knowledge, amplified by proprietary AI tools for smarter workflows.
Cross-Industry Innovation: Proven platform best practices adapted for your specific sector.
High-Velocity Delivery: An agile model using AI accelerators to shorten development lifecycles.
Outcome-Based Commercials: Flexible engagement models aligned with your ROI.
Next-Gen Tech: Leading-edge initiatives in GenAI, Einstein GPT, and intelligent chatbots.
Partner with us to blend operational reality with the future of AI.
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