- Business Strategy & Launch
Configure Salesforce Clouds for early-stage CRM
Set up lead/case management and automations
Design scalable data models (Accounts, Contacts, etc.)
Build dashboards, surveys, email, and campaign tracking
Align CRM strategy with business goals
Design workflows, approvals, and KPIs
Recommend automation best practices
Collaborate on delivery, testing, and rollout via sandboxes
Share architecture via Experience Cloud portals
- Application & Software Engineering
Build custom LWCs and dynamic layouts
Develop Apex/Trigger/Flow logic for automation
Deliver and deploy custom Salesforce apps
Implement secure multi-role access
Optimize UI with branding, accessibility, and usability
- Infrastructure, Operations & Cloud
Configure Salesforce environments, roles, and security
Provide health checks, fixes, and admin support
Perform data migration with cleaning, mapping, and validation
Monitor performance, storage, API usage, and errors
- Data, Integration & Enablement
Build reports, dashboards, and KPIs
Integrate tools via APIs or middleware
Enable Outlook/Gmail and third-party data sync
Deliver training, guides, and in-app prompts