Namics AG — A Merkle Company

Satisfied customers through seamless journeys and integrated processes


Highlights Namics is a leading digital agency offering the full range of high quality professional services for customer relationship management, e-commerce, digital communications, user experience, touch point orchestration and marketing operation. Founded in 1995, Namics is now part of Merkle and the Dentsu Aegis Network. About 600 specialists work together in cross-functional teams in our offices in St. Gallen, Zurich, Frankfurt, Munich, Hamburg and Belgrade. With this interdisciplinary approach our experts create intelligent and innovative solutions including strategy, concept, implementation, operation and commercialization. Description We create winners in digital transformation. Our clients’ success is our main focus.Namics is one of the leading providers of e-business and digital brand communication services in the German-speaking region. The full-service agency helps companies transform business models with top-quality interdisciplinary solutions, promising increased, measurable success for their clients. We have been developing intelligent solutions for companies since 1995 – ranging from strategy and concept creation to implementation, as well as operations and marketing.Therefore CRM is an important topic in our portfolio to create client relations successfully. Namics will help you to develop a CRM strategy. We analyze and record your existing customer data and design a 360° perspective of your customers.Salesforce’s open interface provides a solid foundation for the orchestration of a company’s customer-oriented processes. We advise you on the use of Salesforce as a platform for customer-driven transformation projects and introduce Salesforce in your company. Namics will support you in the areas of Sales Cloud, Service Cloud & Marketing Cloud.

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  • Namics AG — A Merkle Company
  • Namics AG — A Merkle Company

# Focus

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# Salesforce Expertise


# Certifications (53)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany, Switzerland

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