Dortmund, GermanyFounded 1980Provisional partner
Your partner for process consulting in Customer Service Management
From the optimization of existing service processes to technology consulting, integration and restructuring according to the Support 2.0 concept – this and much more is part of Materna’s range of services in the context of customer service management. We help our customers with the set up and integration of comprehensive knowledge management. We accompany all changes with our professional change management and take quality management aspects into account.
Materna’s focus here is on our customers‘ long-term success. This involves combining our own internal expertise with the wide-ranging opportunities provided by Salesforce. We are also ready to provide further developments after the concept design phase and implementation of a solution. This means our customers benefit from having a long-term dedicated partner which is always up to date in customer service management.
If you have any questions, we will be very pleased to advise you. Just send us a brief message and our experts will get back to you.
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