Havas CX helia have 130 people based in Cirencester and 40 in London. We are part of Havas CX within the wider Havas group.
Havas CX is a network that brings together specialists in digital transformation, eCommerce, Customer Experience (CX), Design and Customer Acquisition and Engagement, all under one collaborative brand.
We have specialist CX capabilities:
Business transformation - Through identifying key opportunities along the customer journey, we design and build better business models to grow revenue.
Experience design - Blending creative, experience and service-based approaches to build better-contextualised experiences that deliver enhanced satisfaction and engagement.
Customer acquisition and engagement - Improve marketing ROI and consumer engagement through data, automation and streamlining digital channels
Data and technology optimisation - Plan, design and implement the data strategy and technology frameworks required to make every touchpoint between a brand and the customer relevant and meaningful.
CX is at the heart of every service we supply to support a client in their implementation, adoption and enhancement of SFMC