Ennovative is one of Australia's leading Salesforce Public Sector Solutions specialists, focused exclusively on Local Government. We combine deep council domain expertise with advanced PSS architecture, Agentforce AI enablement, and our purpose-built CFSuite accelerator to deliver modern, connected digital services for councils.
Our team delivers end-to-end implementations across the full council service lifecycle:
Customer Request Management (CFSuite Request 4.0 on PSS)
Rates, Revenue & Payment Portals (CFSuite Payments)
Community Engagement, Surveys & Communications (CFSuite Engagement)
Venue, Recreation & Facility Management (CFSuite VenueHub)
Agentforce AI Enablement — triage, CX intelligence, behavioural insights
ERP Integration via Supported Connectors — TechnologyOne, Civica Authority, Infor Pathway, ReadyTech Altus
Unified Customer View using Salesforce Data Cloud (zero data copy)
OmniStudio, DataRaptors & FlexCards development for PSS workflows
PSS licensing, permits & regulatory process configuration
We pioneered a Best-of-Breed Supported Connectors model, helping councils modernise experience layers without replacing core ERPs, with official upgrade-safe integrations.
