London, UKFounded 2018
Empowering NHS Trusts with AI to reduce DNAs and boost patient engagement
EBO’s Intelligent Patient Portal (IPP) is more than a portal—it’s an AI-powered patient engagement platform built specifically for the NHS. Trusted by Acute and Mental Health & Community Trusts, it uses Conversational AI to automate appointment management, waiting list validation, assessments, document delivery, and communication across multiple channels—without requiring patients to log in or download an app.
Our solution is live across multiple NHS sites and delivers 65%+ patient engagement, 30%+ DNA reduction, and significant call deflection—all while improving accessibility for underserved populations.
With native integration into EPRs like RIO, EMIS, and SystmOne, and compliance with FHIR/HL7, NHS Login, DTAC, and NHS App features, EBO’s IPP helps Trusts modernise outpatient services in line with elective recovery, PIFU, and Frontline Digitisation goals.
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