Dresden, GermanyFounded 1995Summit partner
Implementation of customer journeys along sales,service,marketing,commerce
In 2015 Deutsche Telekom MMS GmbH founded a Salesforce Cluster to bundle all Salesforce practice for our customers within Deutsche Telekom Group. Bundling Salesforce know-how and knowledge from business processes in sales, service, marketing, commerce, communities, encoding and security the CoE operates as a cross-functional matrix organization along the company. Around 150 Trailblazer - consultants, admins, developer, project and service manager, sales and marketing representatives - take care of our customers and accompany the cross industrial setup of Salesforce projects in large & mid-sized companies. To be up-to-date of all Salesforce cloud products, we are actually holder of more than 350 Salesforce certifications. In 2018 we launched our own Salesforce Academy aiming for a quick onboarding of new employees into the CoE Salesforce, to ensure continuous improvement and an above-average growth. If required, we provide the whole service lifecycle regarding the launch & expansion of the Salesforce platform: Digital Transformation Consulting, Scoping, Configuration & Development, Integration, Testing, Training, Go Live & Support.
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