Zenkraft
Agentforce Extension for Tracking and Returns
By Zenkraft, a Bringg Solution
- Rating
- Not rated yet
- Reviews
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- Pricing
- Free
- Paid plans from $1,000 per agent per month
- Listed since
- 2025
About Zenkraft
Zenkraft, Agentforce-ready self-service shipping, tracking & returns
Zenkraft, a Bringg Solution, provides turn-key shipping, fulfillment, tracking, and returns without having to leave Salesforce or build complex integrations.
As the only Salesforce-native shipping app, Zenkraft is, by definition, Agentforce-ready upon installation. It has never been easier to provide exceptional customer shipping experiences, reduce inefficiencies, reduce your shipping costs.
With Zenkraft, you can: ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site
Highlights
- Zenkraft is 100% Salesforce native and Agentforce-ready, so you can: ☑ Ship, fulfill, track, and process returns from your existing platform with Agentforce - no time-consuming and costly integrations
- Agentforce-ready to reduce support calls and offer exceptional self-service ☑ Offer real-time, tracking & updates to reduce “Where is my order?” inquiries ☑ Streamline returns with Agentforce automated RMAs, labels, and pick-ups
- Optimize costs and shipping speed ☑ Pre-built access to 200+ carriers (includes FedEx, UPS, DHL, USPS, Doordash, and Shipt - parcel, same day, LTL delivery, and owned-fleet shipping types)
- Deliver exceptional customer experiences: ☑ Offer multiple delivery options (including in-store pick-ups) ☑ Reveal estimated delivery dates & costs ☑ Provide delivery status on your branded website vs a carrier’s
- Streamline shipping for faster delivery: ☑ Reduce manual tasks with automated shipping labels, pre-built scale and printer integrations ☑ Pack and ship from a warehouse, store location, or any other location.
- Zenkraft operates cross-cloud, addressing a variety of shipping use cases across Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial institutions.
Screenshots and videos
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Pricing
Free, paid plans from $1,000 per agent per month.
| Plan | Price | Billed |
|---|---|---|
| Returns | $1,000 per agent | Monthly |
| Estimated shipping cost/delivery date | $1,000 per agent | Monthly |
Existing Zenkraft Multi Carrier Customers are eligible to use our "Where is my order?" today! Other actions require this additional subscription.
The publisher offers discounts.
Compatibility
- Works with
- Service Cloud
- B2B Commerce Cloud
- B2C Commerce Cloud
- Requires
- Einstein 1
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on January 16, 2025
- Industries
- Healthcare & Life Sciences
- Manufacturing
- Retail
- Languages
- English