Zenkraft
Salesforce-Native Automated Multi-Carrier Shipping, Tracking, Returns
By Zenkraft, a Bringg SolutionEnterprise Resource Planning
- Rating
- 5.0
- Reviews
- 120
- Pricing
- Paid
- From $120 per user per year
- Listed since
- 2017
About Zenkraft
Salesforce-native shipping automation: quote, fulfill, track, or return
Zenkraft, a Bringg Solution, streamlines your organization's shipment quoting, fulfillment, tracking, and returns without leaving Salesforce or the need to build and maintain complex carrier integrations.
☑ Easily ship with 200+ carriers including: FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates and calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels, along with scale and printer integrations ☑ Reduce service costs with real-time shipment tracking and notifications ☑ Simplify returns, RMAs, and pick-ups ☑ Drive more post-sale traffic to your branded website
All on One Platform: Because Zenkraft is a 100% Salesforce native app, there is no need to worry about carrier integrations. Easily quote, fulfill, track, and process returns, all from within Salesforce.
Our customers range from Fortune 100 enterprises to SMBs, across a variety of industries such as Retail, Healthcare, Manufacturing, and more.
Highlights
- Zenkraft is 100% Salesforce native, so you can: ☑ Quote, fulfill, track, and process returns from your existing platform - without time-consuming and costly integrations ☑ Solve today’s requirements with the flexibility to adapt to tomorrow’s challenges
- Reduce support calls and offer exceptional self-service ☑ Offer real-time, tracking & updates to reduce “Where is my order?” inquiries ☑ Streamline returns with automated RMAs, labels, and pick-ups
- Optimize costs and shipping speed ☑ Pre-built access to 200+ carriers (includes FedEx, UPS, DHL, USPS, Doordash, and Shipt - parcel, same day, LTL delivery, and owned-fleet shipping types)
- Deliver exceptional customer experiences: ☑ Offer multiple delivery options (including in-store pick-ups) ☑ Reveal estimated delivery dates and costs ☑ Provide delivery status on your branded website vs a carrier’s
- Streamline shipping for faster delivery: ☑ Reduce manual tasks with automated shipping labels, pre-built scale and printer integrations ☑ Pack and ship from a warehouse, store location, or any other location.
- Zenkraft is Agentforce-ready, making it easy to automate common service tasks so agents stay focused on high-value work: ☑ Handle 'Where is my order?' inquiries ☑ Process returns, generate labels/QR codes, and schedule pick-ups
Screenshots and videos
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Pricing
Paid, from $120 per user per year.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Full User | $240 per user | Yearly | 7 days |
| Read-Only User | $120 per user | Yearly | 7 days |
| Carrier License | $5,000 per company | Yearly | 7 days |
The Zenkraft licensing model is based on: ☑ The number of carrier integrations required ☑ The number of Salesforce Users requiring access to shipping functions or data Please contact sales@zenkraft.com for more details
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Commerce Cloud Order Management
- Requires
- Sales Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on November 1, 2021
- Industries
- Healthcare & Life Sciences
- Manufacturing
- Retail
- Languages
- English
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