LoyaltyX

Effective loyalty programs are one of the key drivers behind increasing customer retention, which leads to increased profitability. Our mission is to help all businesses launch and manage loyalty programs, understanding and offering better value to their customer.

The Wafa LoyaltyX solution was designed keeping the business user in mind. Our modular approach means users can access all of the essential building blocks to run almost any type of loyalty program.

Features include:

• Product definition
• Transaction processor
• Program configuration
• Accrual/Redemption
• Offer Management
• Voucher Management
• Member Management
• Household Accounts
• Analytics and Reporting
• Rule and work flow engine
• Multi Branch
• Multi Program
• Frequency/Value programs
• Flexible Program Currency Management
• E-mail management

Benefits include:

• Improved Customer Experience
• Lower program costs
• Increased Customer Retention
• Agility and time to Market
• Detailed Customer Insights
• 3rd party integrations