Tulip Clienteling for Salesforce Marketing Cloud

Focused on store associate empowerment, Tulip Retail Clienteling is an intuitive, simple to use mobile app for managing customer follow-ups and communication with clients.

The app can be used shoulder-to-shoulder with a customer to support an intimate in-store experience and as a communication tool to interact with customers when they are not in the store. Tulip enables sales associates to establish long-term relationships with their key customers by giving them access to insights like past interactions.

Customer communications via email and SMS are monitored and recorded in a customer’s profile maximizing the effectiveness of outreach.

The app includes a 360° view of all customer information, including follow-up management, email and SMS messaging.