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True Contact

Secure Identity Verification for Phone, Chat, and More

By AppVentures

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Pricing
Free to install
Listed since
2024

About True Contact

Secure Identity Verification for Phone, Chat, and More

True Contact: Secure, Multi-Channel Identity Verification

True Contact enables businesses to verify customer identities across phone, chat, and more using 30+ trusted eIDs like Swedish BankID, iDIN, and FTN. By leveraging government and bank-issued eIDs, True Contact ensures that customers are who they claim to be, reducing fraud and enabling secure transactions.

Key Features:

  • Trusted eIDs: Access 30+ government and bank-issued eIDs across Europe.
  • Multi-Channel Verification: Verify identities seamlessly via phone, chat, and more.
  • Fraud Prevention: Minimize fraud by confirming customer identities before transactions.
  • Regulatory Compliance: Meet GDPR and KYC standards with trusted verification.
  • Enhanced Security: Conduct sensitive transactions confidently with verified customers.
  • Easy Integration: Quick setup and smooth integration into contact center workflows.

Highlights

  • 30+ Trusted eIDs: Verify customer identities using over 30 trusted eID schemes, including Swedish BankID, iDIN, FTN, and more—ensuring reliable and secure identity verification.
  • Multi-Channel Support: Seamlessly verify customer identities across multiple channels, including phone, chat, and other digital touchpoints, providing flexibility for all customer interactions.
  • Prevent Identity Fraud: Reduce the risk of identity theft and fraud by verifying customers before transactions, ensuring that only legitimate customers access sensitive information.
  • Regulatory Compliance Made Easy: Comply with GDPR, KYC, and other regulatory requirements by using verified eIDs, keeping your business compliant without extra effort.
  • Quick and Easy Integration: Integrate True Contact into your existing contact center and CRM workflows with minimal setup time, allowing you to start verifying identities quickly.

Screenshots

Let users authenticate directly in your Experience Cloud

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Let users authenticate directly in your Experience Cloud

Pricing

Free to install.

True Contact plans
PlanPriceBilled
Standard€6,200 per companyYearly

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Financial Services Cloud
Requires
  • Platform Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on April 16, 2024
Industries
  • Communications
  • Financial Services
  • Government
Languages
  • English