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Traction Rec

Self Serve Support Agent by Agentforce

By Traction Rec

Rating
Not rated yet
Reviews
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Pricing
Paid
From $500 per company per month
Listed since
2025

About Traction Rec

24/7 AI support for easier sign-ups, instant answers, and happier members.

Give your members the support they deserve with Traction Rec's elf Serve Support Agent, offering specialized 24/7 assistance in your online community. Equip your agent to easily browse your catalog, sign up for memberships, register for complex programs, and quickly answer any questions. With Traction Rec and Agentforce, your members will spend less time navigating sign-ups, and your staff will spend less time answering routine inquiries, freeing them up to focus on more important tasks.

Highlights

  • Seamless Member Experience - Delight your community with 24/7 instant answers & registration help. Always-available support means fewer abandoned registrations and higher satisfaction.
  • Empower Your Staff - Free up your team from repetitive questions to focus on high-impact service. Reduce calls, emails, and in-person inquiries at the front desk.
  • Intelligent & Personalized - Knows your programs, sessions, member preferences, and household structures. Not a generic bot, it's built on your real-time database for relevant, personalized responses.
  • Inclusive & Multilingual - Serve every member in their preferred language. Supports peak season needs and builds trust with diverse communities.

Screenshots

Enhancing Member Experiences with Always-On AI Support

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Enhancing Member Experiences with Always-On AI Support

Pricing

Paid, from $500 per company per month.

Traction Rec plans
PlanPriceBilled
elf Serve Support Agent$500 per companyMonthly

Contact us today for pricing details.

Compatibility

Works with
  • Service Cloud
  • CDP
  • Nonprofit Cloud
Requires
  • Einstein 1
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Salesforce security review
Passed on December 26, 2024
Industries
  • Public Sector
  • Nonprofit
Languages
  • English