- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free to install
- Listed since
- 2025
About Tekst
Structure, analyze and automate your customer support with AI
Tekst is an enterprise-grade AI platform that structures, analyzes, and automates customer service, bridging the gap between email and Salesforce. With Process Intelligence and Agentic Automation, Tekst transforms unstructured inbox traffic into clean, complete, ready-to-work Salesforce cases.
Our AI understands your unique processes, ingests complex data at scale, and integrates seamlessly into your existing Salesforce and enterprise ecosystem.
- Multilingual
- Secure, compliant, and enterprise-ready
- Connects to your unique CRM, ERP, and back-office systems
- Designed for high-volume, complex workflows
- Natively supports inbox-to-case flows and service operations
This enables service teams to deliver higher-quality support, reduce manual effort, and maintain full operational control—without changing how they work today.
Highlights
- Inbox-to-Salesforce Automation: Turn emails and attachments into fully enriched Salesforce cases.
- Process Intelligence: Get visibility into real service workflows across inboxes and teams.
- Agentic Automation: Automate repetitive tasks like routing, extraction, and validations.
- Enterprise-Trained AI: Models tailored to your processes, terminology, and rules.
- Seamless Salesforce integration: Works with Service Cloud, Agentforce, and existing systems.
- Multilingual by default: Understands and processes requests across major languages.
- Full Compliance: Auto-alerts on abnormalities, criticalities and incidents.
- Secure & Compliant: Built for the strict requirements of enterprise and regulated industries.
Pricing
Free to install.
Contact info@tekst.com for a demo meeting and a more detailed pricing overview.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on November 11, 2025
- Industries
- Horizontal Product
- Languages
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)