SmartCOMM™ for Salesforce
Enterprise Edition
By Smart Communications
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $50 per user per month
- Listed since
- 2024
About SmartCOMM™ for Salesforce
Enterprise-Grade Document Generation and Customer Communications Management
SmartCOMM for Salesforce helps you deliver more than just a document.
SmartCOMM for Salesforce is a Customer Communications Management (CCM) solution designed to centrally manage critical business documents and customer communications processes. The solution enables businesses to deliver a better customer experience with powerful capabilities such as dynamic document generation, personalization, collaboration, and contract negotiation.
The SmartCOMM for Salesforce - Enterprise edition is a highly configurable and flexible enterprise solution designed to work across multiple Salesforce editions and modules, including Sales and Service Cloud, Health Cloud, and Financial Services Cloud with or without OmniStudio. The solution uses Salesforce utilities to access data from remote sources
Template management is simplified with full access to the SmartCOMM Template Designer and our Smart templates help manage across channel, brand, language, jurisdiction, and idiom - all from a single template.
The solution can help to support all communication types including on-demand (1:1 straight through), interactive (customize a draft prior to finalization), and high-volume batch scenarios.
Highlights
- Simplify Your Communication Template Management: Utilize sophisticated business logic and shared content to make updates once and scale across all your templates with ease. Address multiple channels, languages, and brand with a single template.
- Scale to Meet the Needs of the Modern Enterprise: Future-proof your organization by easily adding new communications channels, auto-scale capacity with cloud-native architecture, and eliminate downtime and upgrade cycles with blue-green deployments.
- Manage Complexity and Compliance: Integrate SmartCOMM across your Salesforce ecosystem and other enterprise platforms that require customer communication touchpoints. All communication changes are tracked and fully auditable for full compliance oversight
Screenshots
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Pricing
Paid, from $50 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Enterprise Edition | $50 per user | Monthly |
Compatibility
- Works with
- Service Cloud
- Financial Services Cloud
- Health Cloud
- Requires
- Sales Cloud
- Service Cloud
- Platform Cloud
- Financial Services Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 2, 2024
- Industries
- Communications
- Energy
- Financial Services
- Languages
- English
- French
- German
- Spanish