Salesforce AI agent
Salesforce Connector
By Sendbird
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Paid
- From $30 per user per month
- Listed since
- 2024
About Salesforce AI agent
Transforming Salesforce live chat with AI-powered capabilities
Boost CSAT with enhanced features for agents and customers
- Switch case from chat list
- Embedded chat in Salesforce UI
- Summarize (powered by ChatGPT)
- Transcripts
- Canned responses
- Proactive Chat
- Analytics
- Seamless integration with Sendbird AI agent
Drive agent productivity with Sendbird's advanced chat solution
- Auto image moderation
- Auto-thumbnail generator
- Auto profanity filter
- Chatbot interface
- Domain moderation
- Moderation dashboard
- Smart throttling
- Webhooks
Highlights
- Customer service powered by generative AI agents Easily create and configure your AI agent parameters without complex coding.
- Increase customer satisfaction Delight your customers with lightning-fast support. Provide real-time, seamless conversations even if sessions disconnect.
- Maximize live agent performance Streamline your support workflows. Enable agents to work on multiple cases simultaneously to drive efficiency.
Screenshots and videos
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Pricing
Paid, from $30 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Sendbird Support Chat: Salesforce Connector (per agent/month) | $30 per user | Monthly |
Our Salesforce Connector is priced at $30/month per agent seat, offering 500,000 messages/seat. Messages includes both agent and end user messages per month. For Enterprise pricing, contact us. Tailored solutions await your business needs.
Compatibility
- Requires
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 27, 2023
- Industries
- Financial Services
- Healthcare & Life Sciences
- Travel, Transportation, and Hospitality
- Languages
- English