Social Studio Next from Resource Interactive

Social Studio Next reimagines enterprise social media management as a first-class Salesforce solution. Built and operated natively on Salesforce Core and Data Cloud, it ingests posts, comments, and interactions directly into your Customer 360, eliminating legacy data silos and fragile connectors. The solution provides unified listening, content publishing, approval workflows, inbox and case integration, sentiment analysis, campaign performance reporting, and dashboards designed for scale and security. Deployable within your Salesforce environment, Social Studio Next aligns social signals with CRM records in real time so teams can act on accurate customer context across service, marketing, and sales. Ideal for organizations that require enterprise governance, identity resolution, and analytics without leaving the platform.