Resonate CX
NPS, CSAT, 5-Star, & CES Surveys for Salesforce
By Resonate CX
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- Not rated yet
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- Pricing
- Free to install
- Listed since
- 2026
About Resonate CX
Seamlessly Integrate Voice of Customer (VoC) into Your CRM
With Resonate.CX, transform unstructured feedback into insights using advanced AI and machine learning, conducting root cause analysis, and empowering your team to act swiftly.
✔ Automate the Mundane: Turn your CRM into a customer delight machine with seamless integration, automating feedback collection and transforming data into actionable insights.
✔ Achieve High Response Rates: Gather essential feedback through brand-aligned surveys (NPS, CSAT, CES), ensuring high response rates and valuable insights.
✔ Enhance Service Recovery: Automatically generate Salesforce cases, ensuring timely follow-up, issue resolution, and service recovery.
✔ Upgrade Analytics Capabilities: Gain access to advanced text analytics, NPS topics & themes analysis, CX score trendlines, leaderboards, and more, saving time and providing clear next steps.
✔ Easy Setup Get optimized with the fastest CX onboarding you’ll ever experience.
✔Guaranteed CX Success Our dedicated Customer Success Managers will guide you throughout your journey.
Ready to transform your CRM? Contact us at product@resonatesolutions.com.au or visit www.resonate.cx
Highlights
- Easy Setup & Guaranteed CX Success
- Clear and upfront pricing
- Integrate customer feedback directly to Salesforce
- Automate your surveys and get high response rates
- Achieve service recovery through streamlined closing the loop process
- Upgrade your analytics capabilities for clear insights
Screenshots
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Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| Salesforce Integration Access (Tiered license fee to use this app is extra) | $500 per touchpoint volume | Monthly |
You must purchase an external product or service for this solution to work. Request pricing for a Resonate CX plan that enables a 2-way flow of select data between Resonate CX and Salesforce contact marketing@resonate.cx
The publisher offers discounts.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on November 6, 2025
- Industries
- Financial Services
- Healthcare & Life Sciences
- Retail
- Languages
- English