Autocase for Service Cloud Agents
By Proventeq
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Paid plans from $15 per user per month
- Listed since
- 2024
About Autocase for Service Cloud Agents
Automate Case Management
Autocase is a freemium app on Salesforce.
Highlights
- Automate case assignement
- Filter out cases that are being worked on by team mates
- Manager override, allows super users to dictate what their team mates are working on.
- Enable service agents to create a list of cases to work on
- Automatically move between cases based on the list view/sort order configured while setting up the autocase plugin
- Indicates if a case is being worked on by another agent
Screenshots
Image 1 of 2
Pricing
Free, paid plans from $15 per user per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Autocase-Business Plan | $15 per user | Monthly | 30 days |
Customers with more than 10 users can purchase additional licenses at discounted price - contact sales for details
The publisher offers discounts.
Compatibility
- Requires
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on February 1, 2024
- Industries
- Financial Services
- Government
- Healthcare & Life Sciences
- Languages
- English