Personalization for Sales and Service Cloud
By Salesforce Labs
- Rating
- 3.0
- Reviews
- 2
- Pricing
- Free
- Listed since
- 2020
About Personalization for Sales and Service Cloud
Personalization for Sales and Service Cloud
Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Marketing Cloud Personalization empowers businesses to gain a comprehensive view of each one of their customers and prospects. Lightning components to surface powerful recommendations on Leads and Contact records.
Highlights
- Sales and Service Cloud users can benefit from the real-time product and promotions recommendations generated by Marketing Cloud Personalization.
- Access real-time individual customer affinities from Marketing Cloud Personalization within Sales & Service Cloud.
- Access real-time individual customer event stream from Marketing Cloud Personalization within Sales & Service Cloud.
- Sales and Service Cloud data available and updated near real-time, right in the Personalization platform.
Screenshots
Image 1 of 4
Pricing
Free.
Compatibility
- Requires
- Marketing Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on July 21, 2020
- Languages
- English