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Ortoo Orchestrator

Agentic Workflow Orchestration | Any LLM, 100% Native

By Ortoo

Rating
5.0
Reviews
7
Pricing
Paid
Listed since
2024

About Ortoo Orchestrator

Control workflow execution, AI usage, and cost in Salesforce. 100% native.

Salesforce workflows don't need more automation. They need control.

Flows, routing rules, queues, integrations, and AI each solve part of the problem. None controls how work is executed across the whole workflow. The result is delays, manual intervention, and inconsistent outcomes.

Ortoo Orchestrator coordinates complex operational workflows in Salesforce, from intake to resolution. Route leads, triage cases, process claims, automate email intake, and orchestrate complex multi-step workflows with AI where it adds value and deterministic logic where certainty matters. Every step is visible, traceable, and auditable.

Extend Flow, Omnichannel, Agentforce, and external systems without replacing them. Use any LLM with your own API keys, including OpenAI, Anthropic, Google, AWS, and Azure. Data stays in Salesforce.

Proven in production. Cars.com reclaimed 33,600 hours per year across 14,000+ cases per month. Assent Compliance processed 120,000+ records in three months across 16 teams.

Built with 15 years of experience fixing Salesforce workflows, by the team behind Q-assign, trusted by Salesforce customers worldwide. Priced per work item completed, not per token or AI action.

Highlights

  • UNLIMITED WORKFLOW ORCHESTRATION Coordinate complex workflows across unlimited specialized agents, without the typical limits of multi-agent approaches.
  • 100% SALESFORCE-NATIVE Runs inside Salesforce and inherits your existing security model, permissions, sharing rules, and governance controls.
  • ANY LLM, YOUR CHOICE Use OpenAI, Anthropic, Google, AWS, Azure, or open-source models. Choose the right model for each workflow and avoid vendor lock-in.
  • CONFIGURATION, NOT CODE Operations teams configure workflows through point-and-click tools. IT governs the building blocks. No Flow sprawl, custom development, or deployment cycles.
  • AI WHERE IT HELPS, CONTROL WHERE IT MATTERS Use AI for interpretation and reasoning. Use deterministic logic for decisions and actions. Improve outcomes while keeping cost and execution predictable.
  • CONNECT SALESFORCE AND EXTERNAL SYSTEMS Coordinate workflows across Salesforce, AppExchange apps, ERP platforms, billing systems, APIs, and the growing MCP ecosystem.
  • AN ALTERNATIVE TO MIDDLEWARE COMPLEXITY Build integrations, workflow automation, and AI orchestration in one Salesforce-native platform, without separate infrastructure or middleware overhead.
  • ENTERPRISE VISIBILITY AND GOVERNANCE Every workflow step is visible, traceable, and auditable. Control where AI is used, who can use it, and how work is executed.
  • WORKS WITH OR WITHOUT AGENTFORCE Use Ortoo Orchestrator as a standalone workflow system, or extend Agentforce with controlled backend orchestration and complex workflow execution.

Screenshots

Workflow orchestration for Salesforce. Run the whole workflow with control, intake to resolution.

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Workflow orchestration for Salesforce. Run the whole workflow with control, intake to resolution.

Pricing

Paid.

Priced per work item handled (per case, lead, or request), not per action. Deterministic steps cost no AI tokens. Contact: sales@ortooapps.com

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Financial Services Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on March 13, 2024
Industries
  • Horizontal Product
  • Financial Services
  • Healthcare & Life Sciences
Languages
  • English