Optum Patient Help Line
By Optum
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free
- Listed since
- 2024
About Optum Patient Help Line
Providing clinical and non-clinical support 24/7
Optum Patient Help Line provides the scale and expertise to give every patient on-demand access to both customer service and clinical support, resulting in a superior experience and value for driving your business.
Highlights
- Optum® Patient Help Line provides patients with convenient access to live clinical and non-clinical support any time, connected with you, their trusted provider. By reducing or eliminating on-call workload, physician retention and satisfaction improves.
- On-demand support helps patients confidently navigate your health care system and guides them to the right level of care. Optum analytics also enable our team to proactively identify and address a patient’s unique care opportunities, even when unspoken.
Screenshots
Pricing
Free.
Compatibility
- Requires
- Health Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on May 25, 2022
- Languages
- English