Native WhatsApp & Journey Automation for Salesforce
By TMI Technologies L.L.C
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $999 per company per month
- Listed since
- 2026
About Native WhatsApp & Journey Automation for Salesforce
Increase conversions with WhatsApp-first customer engagement in Salesforce.
MsgFlowX is a Salesforce-native WhatsApp engagement and journey automation platform built on the official WhatsApp Business API.
It enables businesses to automate 2-way WhatsApp communication, orchestrate multi-step journeys, and nurture leads directly inside Salesforce.
No external dashboards. No disconnected tools. No manual follow-ups.
Everything runs inside SF.
THE BUSINESS PROBLEM Most businesses use WhatsApp outside SF.
Sales teams manually message leads. Follow-ups are inconsistent. Cold databases remain inactive. There is no structured nurturing. No clear engagement visibility.
This results in:
- Missed follow-ups
- Lower response rates
- Slower conversions
- Poor communication tracking
- Operational inefficiencies
MsgFlowX solves this.
WHAT MSGFLOWX DELIVERS MsgFlowX transforms SF into a WhatsApp-first engagement engine.
It enables:
- Native 2-way WhatsApp messaging
- Time- and action-based journey automation
- Bulk WhatsApp campaigns
- Barcode-triggered automation
- Multi-step nurturing flows
- Engagement tracking (sent, delivered, read, replied)
BUILT ON OFFICIAL WHATSAPP BUSINESS API Works with approved Business API for secure and scalable messaging.
Highlights
- Native 2-Way WhatsApp Messaging Inside Salesforce Send and receive WhatsApp messages directly from Lead, Contact, and Opportunity records.
- Official WhatsApp Business API Integration Built on approved API numbers for secure, scalable, enterprise-grade messaging.
- Multi-Step Journey Automation Create time- and action-based WhatsApp-first nurture flows with branching logic.
- Bulk WhatsApp Campaigns from Salesforce Launch targeted outreach campaigns without leaving your CRM.
- Real-Time Engagement Tracking Track sent, delivered, read, and replied statuses inside Salesforce.
- Barcode & QR Code Triggered Automation Instantly trigger WhatsApp engagement when a code is scanned at events or campaigns.
- Admin-Friendly Configuration No-code setup designed for Salesforce Admins. Quick deployment and easy management.
- Cold Lead Reactivation Engine Automatically nurture inactive leads and convert untapped databases into pipeline.
- Centralized Customer Communication History Maintain complete conversation visibility across teams for better collaboration and follow-up.
Screenshots
Image 1 of 9
Pricing
Paid, from $999 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Starts With (per Org) – Introductory Price (Enterprise Version) | $999 per company | Monthly |
Contact for Multi-Year discounts.
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Platform Cloud
- Requires
- Sales Cloud
- Service Cloud
- Platform Cloud
- Experience Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on September 1, 2026
- Languages
- English