Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $5 per user per month
Listed since
2022

About MiiTel for Salesforce

Stronger Integration of MiiTel and Salesforce

MiiTel for Salesforce is an AppExchange app for integration of MiiTel and Salesforce.

To make the best use of MiiTel for Salesforce, try also using integration services other than AppExchange (contact data integration, task integration, click to call, pop-ups for incoming calls).

Please note that when using MiiTel, MiiTel's service fees, calling fees, and connection fees will be charged separately from MiiTel for Salesforce service fees.

Highlights

  • You can play back the recorded MiiTel calls on Salesforce. You can quickly and smoothly review your calls.
  • You can check the evaluation of calls and audio on Salesforce. You will be able to review your calls easily by checking the talk ratio, number of silences, number of overlaps, number of rallies, intonation strength, speech rate and other data.
  • You can check the speech recognition results on Salesforce, which leads to greater visibility of your calls. You can review your calls by checking the transcriptions of conversations on Salesforce's activity history.

Screenshots

MiiTel

Image 1 of 2

MiiTel

Pricing

Paid, from $5 per user per month.

MiiTel for Salesforce plans
PlanPriceBilled
Default Plan$5 per userMonthly

In addition to service fees of MiiTel for Salesforce, MiiTel's service fees, calling fees, and connection fees will be charged separately.

Compatibility

Requires
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on December 9, 2021
Languages
  • English
  • Japanese