MiiTel for Salesforce
By RevComm Inc.
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $5 per user per month
- Listed since
- 2022
About MiiTel for Salesforce
Stronger Integration of MiiTel and Salesforce
MiiTel for Salesforce is an AppExchange app for integration of MiiTel and Salesforce.
To make the best use of MiiTel for Salesforce, try also using integration services other than AppExchange (contact data integration, task integration, click to call, pop-ups for incoming calls).
Please note that when using MiiTel, MiiTel's service fees, calling fees, and connection fees will be charged separately from MiiTel for Salesforce service fees.
Highlights
- You can play back the recorded MiiTel calls on Salesforce. You can quickly and smoothly review your calls.
- You can check the evaluation of calls and audio on Salesforce. You will be able to review your calls easily by checking the talk ratio, number of silences, number of overlaps, number of rallies, intonation strength, speech rate and other data.
- You can check the speech recognition results on Salesforce, which leads to greater visibility of your calls. You can review your calls by checking the transcriptions of conversations on Salesforce's activity history.
Screenshots
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Pricing
Paid, from $5 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $5 per user | Monthly |
In addition to service fees of MiiTel for Salesforce, MiiTel's service fees, calling fees, and connection fees will be charged separately.
Compatibility
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 9, 2021
- Languages
- English
- Japanese