Maven Co-Pilot
By Maven AGI, Inc
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free to install
- Listed since
- 2024
About Maven Co-Pilot
AI powered agent co-pilot that saves you time, money, and sanity
Maven helps customers deploy the power of AI to improve the support experience. It helps answer questions instantly, suggest follow ups, and take action. The Maven Copilot seamlessly get answers to support requests based on existing enterprise knowledge. This allows agents to work more efficiently accelerating how they respond to support requests (Cases) within the Salesforce user experience. The Maven Co-pilot reads the appropriate details from the case and makes suggestions for a response. The Maven Co-pilot has a chat feature that uses the case context to further tune the generated response. Finally, each response has a feedback option (thumbs up / down) that helps tune the responses.
Highlights
- Save Costs: By automating support workflows with AI agents, customers can reduce support costs by up to 75%.
- Improve Customer Experience: The AI-driven approach provides personalized and instant support, offering a delightful experience for your customers.
- Empower Your Agents: The Agent Co-Pilot system assists human agents in crafting perfect responses, freeing them up to focus on complex, higher-level tasks.
- Proactive and Predictive Support: leverage AI to anticipate customer needs and provide proactive guidance, preventing problems before they arise.
- Drive Revenue: Maven can transform support operations from a cost center into a strong revenue driver through effective cross-selling and upselling.
Screenshots
Image 1 of 2
Pricing
Free to install.
Compatibility
- Works with
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on April 8, 2024
- Languages
- English