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Marketing Cloud Connect Agentforce

By Lightbox Logic Pty Ltd

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Pricing
Paid
From $200 per company per month
Listed since
2026

About Marketing Cloud Connect Agentforce

SMS Made Seamless with Agentforce + Marketing Cloud Engagement

Enabling seamless integration with Marketing Cloud Engagement SMS through Mobile Connect. This allows Agentforce to receive, respond to, and manage SMS conversations directly, streamlining communication workflows, improving response times, and providing visibility into customer interactions within the Salesforce ecosystem.

Highlights

  • 1. Two-Way SMS Communication Enable real-time automated, conversational messaging directly within Agentforce.
  • 2. Seamless Salesforce Integration Leverages Marketing Cloud Engagement and Mobile Connect natively in the Salesforce environment.
  • 3. Centralised Message Management Receive, respond to, and track SMS interactions from a single dashboard.
  • 4. Automated Message Routing Automatically direct incoming messages to the right agents or workflows.
  • 5. Improved Response Times Empower teams to reply faster with pre-set templates and instant alerts.
  • 6. Contact and Journey Visibility Access subscriber data, conversation history, and journey progress all in one place.
  • 7. Customisable Workflows Easily adapt SMS flows to fit specific business processes or campaigns.
  • 8. Enhanced Customer Engagement Reach customers where they are—on their phones—with timely, personalised SMS.

Screenshots

Lightbox Logic - Agentforce SMS 1

Image 1 of 3

Lightbox Logic - Agentforce SMS 1

Pricing

Paid, from $200 per company per month.

Marketing Cloud Connect Agentforce plans
PlanPriceBilled
Agentforce$200 per companyMonthly

Pricing per Salesforce Production Org. Different plans available based on features. Please contact info@lightboxlogic.com.au for more information.

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
Requires
  • Einstein 1
  • Marketing Cloud
Salesforce editions
  • Enterprise
  • Unlimited
  • Developer
Salesforce security review
Passed on December 30, 2025
Industries
  • Education
  • Financial Services
  • Travel, Transportation, and Hospitality
Languages
  • English