Lightning Knowledge Dashboard

• Top Articles by Views & Upvotes
• Top Search Queries with no results & over time
• Top Articles Attached to Cases
• Articles Created by Author
• Articles by Last Modified Date

Prerequisites:

Run the Service Setup for Knowledge in Lightning as described in the below Trailhead:

https://trailhead.salesforce.com/en/content/learn/projects/build-a-community-with-knowledge-and-chat/enable-and-configure-lightning-knowledge

You also need one of the following:

1) Knowledge licenses in your production org: talk to your sales representative 2) A developer edition: https://developer.salesforce.com/signup 3) A trial edition: https://sfdc.co/servicetrialee