LeadSence AI-Powered Intelligence for Salesforce
By LeadSence
- Rating
- 5.0
- Reviews
- 3
- Pricing
- Paid
- From $20 per user per month
- Listed since
- 2026
About LeadSence AI-Powered Intelligence for Salesforce
AI-Powered Salesforce Insights, Automation & Next Best Actions
LeadSence embeds AI intelligence into Salesforce to help Sales, Service, and Support teams turn unstructured communications and data into actionable tasks. It analyzes emails, cases, notes, files, or any other Salesforce custom or standard object records to detect sentiment, extract topics, create concise summaries, and surface answers via a Natural Language Query AI Agent. LeadSence also recommends AI-powered Next Best Actions from customer interactions. It operates in real time or via batch processing across EmailMessage, Case, Lead, Account, Opportunity, or any standard or custom object, enabling teams to prioritize leads, monitor account health, handle escalations, and make faster data-driven decisions. With support for OpenAI and Ollama models, native LWCs with FLS/CRUD enforcement, dashboards, and file summarization, LeadSence boosts productivity while preserving enterprise security and governance.
Highlights
- Query Salesforce data without keeping track of complex field API names or tricky filters / conditions. Enter your Query in plain English Sentence and Let LeadSence handle the rest and return instant Results
- Instantly enrich Support Cases with AI-generated sentiment, intent, and attached file summaries before agents even open the cases or any Custom/Standard Object on demand.
- Track customer tone and Account health with AI Powered scoring. Account Engagement Advisor provides a unified view of customer engagement by identifying key trends across all Activities. Generate a quick account summary with actionable AI insights.
- AI Powered Next Best Action recommendations that analyze customer interactions, sentiment, and CRM data to suggest the most effective follow-up actions.
- AI Powered file processing (PDF, PNG, JPG, JPEG, WEBP, TXT) to extract text, summarize content, and generate actionable insights and Native Salesforce dashboards for trends, topics, sentiment analytics, and performance monitoring.
- Batch processing to automatically analyze historical Cases, Emails, Tasks, and Leads at scale.
- Lightning-fast processing using OpenAI (GPT-4o, GPT-4o-mini, GPT-3.5-Turbo) or Ollama (Llama 3, Gemma 2B, Mistral).
- Advanced Text Analyzer to instantly understand long messages, extract key points, and highlight critical action items.
- Flexible admin controls to switch between OpenAI, private Ollama servers, or preferred model configurations with a single setting.
Screenshots

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Pricing
Paid, from $20 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default | $20 per user | Monthly |
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Revenue Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on January 7, 2026
- Industries
- Financial Services
- Manufacturing
- Professional Services
- Languages
- English