IT Service Manager for Salesforce by Peeklogic

Peeklogic AI Service Manager is a powerful extension for Salesforce AgentForce, designed to streamline and simplify agent automation. It provides Agent Actions and Flows to effortlessly configure agent bots for various purposes, enabling faster response times and improved customer interactions. With an intuitive setup, this app enhances operational efficiency, reducing manual work while ensuring seamless service automation.

Peeklogic AI Service Manager offers ready-to-use prompt templates that make finding records and information easier, helping customer support teams respond faster and handle fewer manual tasks. It also personalizes messages based on data, making customer interactions smoother and saving time. For sales teams, it automatically summarizes customer interactions, so they don’t have to review everything manually.