Integrate WhatsApp Messenger With Salesforce

Enhance customer engagement with WhatsApp Integration for Salesforce, bridging the gap between WhatsApp and Salesforce for personalized customer experiences

Key Features Convert Messages to Salesforce Cases: Effortlessly transform WhatsApp messages into actionable Salesforce cases, ensuring no customer inquiry goes unnoticed

Sync Message Templates: Streamline messaging by syncing templates between WhatsApp and Salesforce, saving time and maintaining consistency

Salesforce Admin UI: Empower Admins with an intuitive UI to configure and customize the integration to match your organization's needs

Lightning App Access: Utilize the Whatsapp Integration via the Lightning app for a user-friendly and efficient experience

Personalized Templates: Leverage Lightning Web Components (LWC) to craft customized WhatsApp message templates to meet communication needs

Send Templated Messages: Efficiently send templated messages to desired records to enhance productivity and effectiveness of customer interactions

Seamless Customer-Agent Chat: Equip Service Agents with Lightning Web Components (LWC) for real-time, seamless chat interactions with users, fostering exceptional support experiences